John Stevenson Plumbing, Heating & Air John Stevenson Plumbing, Heating & Air
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What to Expect

What to Expect at John Stevenson Plumbing, Heating & Air

Need an Air Conditioning Service? Here’s What You’ll Receive From Us

Technician standing by open truck door with tools

An air conditioning service can be an intimidating idea, but the team at John Stevenson Plumbing, Heating & Air wants to make it as simple and stress-free as possible. As our customer, we truly care about you and your home, and we want to prepare you for your appointment ahead of time so you’re comfortable with everything from start to finish.

The Appointment Process

When you make an appointment with John Stevenson Plumbing, Heating & Air, you’re putting your home in great hands. We have more than 30 years of experience in business, and we offer a tremendous combination of elite craftsmanship and customer-focused solutions for every job we take, small or large.

When the time for your appointment arrives, our friendly technicians will show up on-time and set to work diagnosing any problems with your cooling system. Once we have done a thorough diagnostic investigation, we provide you with a comprehensive report that includes our genuine, honest recommendations for what to do next. We’re happy to answer any questions about your system or our proposed solutions, and we always provide upfront pricing before any work is started. We believe in transparency and show you a full breakdown of the costs so there are no hidden fees.AC Maintenance In Progress

Our Five-Star Service Guarantee means the following:

  • Thorough diagnostics: We thoroughly check your entire system to figure out the true source of your problem
  • Honest assessments: We go over your problem with you to help you better understand your issue.
  • Options when possible: We work with you to offer details and options so you can make the best decision
  • Constant updates: If we ever uncover anything else that concerns us, we’ll let you know and help you make any service adjustments necessary
  • Immediate approval: With your approval, we’ll get started on your project the very same day when possible.
  • 24-hour check-in: When our service is done, we’ll reach out to you within 24 hours to make sure you’re completely satisfied. If you aren’t, we’ll do what it takes to make things right. 

Let us exceed your expectations with a world-class air conditioning service! Call (760) 276-6690 to schedule an appointment with John Stevenson Plumbing, Heating & Air today.

What Makes Us a Community Name?

Benefits of Working with Our Expert Team
  • Drug Tested & Background Checked Technicians
  • Upfront Pricing — You’ll Never Pay More Than You’re Quoted
  • Expert Advice From Professional, Licensed and Certified Technicians
  • We Stock Enough Parts in Our Trucks to Do 93% Of Repairs on the Spot
  • Flexible Scheduling - Ask About Same-Day or Emergency Service
  • 5 Star Service Guarantee Includes Service Tailored to Your Needs & Budget
Frequently Asked Questions
  • Should I replace or repair my AC unit?
    A:

    Many customers ask if they should repair a broken air conditioning unit versus a full replacement. Often, a well-maintained and newer AC unit will be able to be repaired depending on the issue. If it is a part under warranty, replacement of the part is a simple fix. However, if the AC is more than 10 years old, has not been regularly serviced, or is in need of a major repair, replacement is the best option. Our team will provide all available options for homeowners to consider.

  • What's a Pre-Installation Evaluation? Does My New A/C Need One?
    A:

    In short, yes. A first step is conducting an energy audit to determine the energy load for your home. Calculating the load tells the experts at John Stevenson Plumbing, Heating & Air how much heat your house gains throughout the day & what size air conditioner will work best to keep it cool. This is critical as most A/C installation issues stem from an improperly-sized air conditioning unit.

  • Is Your Home's Ductwork & Design Able to Handle a New A/C System?
    A:

    Often your old, existing ducts can’t handle the airflow of a newly installed air conditioner. Any upgrades to accommodate a new system will likely increase the cost to install an A/C unit, but will ultimately help you avoid costly, high energy bills & hot rooms in the future.

  • What Type of Central A/C Unit Should I Install?
    A:

    Here’s where the load calculation comes into play, as you want to pick the right size A/C unit to install – either too big or too small of an A/C unit can lead to costly repair or replacement down the road. Call the HVAC professionals at John Stevenson Plumbing, Heating & Air, they’ll know which A/C unit is perfect to install in your home at the lowest price.

  • How Much Does it Cost To Get My Air Conditioning Unit Installed?
    A:

    The price of replacing your air conditioning unit depends a lot on the size of the unit you need to fit the size of your house. But no matter what unit you pick out for your home, ask an expert at John Stevenson Plumbing, Heating & Air for fast answers & reliable service. Trained technicians can come to your house to give you an upfront, transparent installation report, as well as consult you on what unit your home will need.

  • Why Would My Air Conditioner Stop Working?
    A:

    Breakdown of your home A/C unit can stem from many different things, from an electrical issue to the compressor being misaligned or broken. Luckily for you, the team at John Stevenson Plumbing, Heating & Air is trained in diagnosing the problem and presenting you with a competitive price to fix or replace and install your new A/C unit.

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  • Based In Carlsbad, Serving a Wide Area
    2748 Loker Avenue West Carlsbad, CA 92010
    [Map & Directions]
  • Providing Service 6 Days a Week
    • Monday - Saturday

      8:00 AM- 7:00 PM

    • Sundays

      Closed

  • Call Us 24/7 To Request Your Service

A Homeowner’s Best Friend

Expertise isn’t the only thing we have gained over the past three decades - check our our loyal customer base!

  • “I can't say enough great things about Patrick and the whole John Stevenson company.”

    - Holly G.

  • “Great job, the technicians explained everything so that I could make the best decision for my home.”

    - Victoria J.

  • “I have been using John Stevenson’s services for about 7 years now and am really happy with all the services provided so far: new heater installation and yearly checkup/tune-up; new tankless water heater installation and yearly flush.”

    - Flavia P.

  • “The thing about John Stevenson Plumbing is that it is simply the best company of its type in the region. The technicians are smart, personable, always courteous and helpful, knowledgeable and fun to get to know. They do their jobs on time and on budget and”

    - John H.

  • “Luis was great! Fixed a leak in a gas line to our Guest House. Work was done quickly and professionally with excellent communication to me about the process.”

    - Pam L.

  • “I have used John Stevenson numerous times over the past few years for both plumbing and heating issues.”

    - Phyllis S.