Who’s Charlie? 

Safety

Savings

Peace of Mind

Charlie’s Care Club is an exclusive benefits package for our customers, which includes:

• Up to FOUR in-home evaluations per year
• One annual furnace evaluation and tune-up
• One annual A/C evaluation and tune-up
• A standard filter change with each HVAC system check 

As a Charlie’s Care Club member, you also receive…

• One annual whole home plumbing evaluation, including analysis, adjustment, lubrication, cleaning, and testing of all accessible             
  plumbing systems
• One drain snaking service through an exterior accessible cleanout
• A no-charge sewer camera inspection of your main sewer line

Why Become a Member?

• Membership helps ensure your heating, cooling, plumbing, and drain systems are in top working order for better reliability, efficiency, and safety. Members receive a variety of advantages to keep their home systems running smoothly and avoid costly emergency repairs and replacements.
• It’s not new news,but performing your home’s annual evaluations can extend the life of your systems. 
• Good news.We’ll remind you when evaluations are due so you don’t have to remember. 
• Filter change included.We include a filter change twice a year to keep your systems operating optimally. 
• Preferred service.You’ll receive the highest priority when booking your appointments. 
• Existing client discounts.By being a valued member of our service agreements, you receive an automatic 10% discount on all service and repair work, as well as annual VIP savings offers. 

Air Conditioning

Multi-point systems and safety check including:

• Standard filter change
• Full system evaluation
• Check fuses and amperage
• Assess contractors, T stats, and condensate drains
• Level 1 cleaning 

Drains

Performing regular drain maintenance can help to prolong the life of your drain systems, eliminate foul odors, and help prevent overflows and flooding.

(Up to 75 feet through an exterior accessible clean out only)

Furnace

Multi-point systems and safety check including:

• Standard filter change
• Full system evaluation
• Check blower motor and heat exchanger
• Clean sensors & evaluate air quality
• Check thermostat 

Plumbing

• Water heater sediment flush, or tankless descale + Test water quality
• Check water pressure
• Evaluate gas supply lines
• Assess all visual plumbing systems for leaks
• Evaluate water shut off valves — including main house shut off