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Charlie's Care Club

Who’s Charlie? 

I’m Charlie, part of the five-star team at John Stevenson — a homeowner’s best friend, just like me! My friends at Rancho Coastal Humane Society know me as friendly and loyal. I love to catch frisbees and get treats and pets. I also love visiting all of my adoptable friends at RCHS! I’m honored to have the John Stevenson Homeowner Membership named after me! 

You Get All Exclusive Benefits For Just $12.99/Month

Free Evaluations

In addition to annual evaluations for plumbing, heating, A/C, and drains*, we’ll waive all regular evaluation charges when you call in for service, repair, or installation work. 

Priority Scheduling for Emergencies

Your emergency is our top priority. We’ll give you the first available priority for your urgent needs! 

100% Satisfaction Guarantee

John Stevenson is committed to providing you with professional, timely, Five Star Guaranteed service. 

Service and Repair Work Discounts

10% savings on all service and repair work performed.

Sponsors Of Rancho Coastal Humane Society

Check MarkSafety
Check MarkSavings
Check MarkPeace of Mind

Charlie’s Care Club is an exclusive benefits package for our customers, which includes:

  • Up to FOUR in-home evaluations per year
  • One annual furnace evaluation and tune-up
  • One annual A/C evaluation and tune-up
  • A standard filter change with each HVAC system check 

As a Charlie’s Care Club member, you also receive…

  • One annual whole home plumbing evaluation, including analysis, adjustment, lubrication, cleaning, and testing of all accessible               
    plumbing systems
  • One drain snaking service through an exterior accessible cleanout
  • A no-charge sewer camera inspection of your main sewer line

Why Become a Member?

  • Membership helps ensure your heating, cooling, plumbing, and drain systems are in top working order for better reliability, efficiency, and safety. Members receive a variety of advantages to keep their home systems running smoothly and avoid costly emergency repairs and replacements.
  • It’s not new news,but performing your home’s annual evaluations can extend the life of your systems. 
  • Good news.We’ll remind you when evaluations are due so you don’t have to remember. 
  • Filter change included.We include a filter change twice a year to keep your systems operating optimally. 
  • Preferred service.You’ll receive the highest priority when booking your appointments. 
  • Existing client discounts.By being a valued member of our service agreements, you receive an automatic 10% discount on all service and repair work, as well as annual VIP savings offers. 

Air Conditioning

Multi-point systems and safety check including:

  • Standard filter change
  • Full system evaluation
  • Check fuses and amperage
  • Assess contractors, T stats, and condensate drains
  • Level 1 cleaning 


Performing regular drain maintenance can help to prolong the life of your drain systems, eliminate foul odors, and help prevent overflows and flooding.

(Up to 75 feet through an exterior accessible clean out only)


Multi-point systems and safety check including:

  • Standard filter change
  • Full system evaluation
  • Check blower motor and heat exchanger
  • Clean sensors & evaluate air quality
  • Check thermostat 


  • Water heater sediment flush, or tankless descale + Test water quality
  • Check water pressure
  • Evaluate gas supply lines
  • Assess all visual plumbing systems for leaks
  • Evaluate water shut off valves — including main house shut off

We’re Here to Help

If you’d like to learn more about what John Stevenson Plumbing, Heating & Air is doing to keep our customers and communities safe, give us a call.

What Makes Us a Community Name?

Benefits of Working with Our Expert Team
  • Drug Tested & Background Checked Technicians
  • Upfront Pricing — You’ll Never Pay More Than You’re Quoted
  • Expert Advice From Professional, Licensed and Certified Technicians
  • We Stock Enough Parts in Our Trucks to Do 93% Of Repairs on the Spot
  • Flexible Scheduling - Ask About Same-Day or Emergency Service
  • 5 Star Service Guarantee Includes Service Tailored to Your Needs & Budget

Ready to Get Started?

Call (760) 276-6690 Now!
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Always Close By Providing Service 6 Days a Week. Monday - Sunday, 8:00 AM - 7:00 PM

You can rely on us for fast, effective services. As part of our 5 Star Service Guarantee, we promise to value your time, provide knowledgeable technicians, and dedicate ourselves to your full happiness with all of our services.

  • Encinitas
  • Rancho Santa Fe
  • Escondido
  • San Marcos
  • Cardiff by the Sea
  • Ramona
  • Valley Center
  • Bonsall
  • Fallbrook
  • Leucadia
  • Oceanside
  • Carlsbad

Hear From Our Customers

Expertise isn't the only thing we have gained over the past three decades - check out our loyal customer base!
    “Such a great experience!”
    “I can't say enough great things about Patrick and the whole John Stevenson company.”
    - Holly G.
    “Great Experience!”
    “Great job, the technicians explained everything so that I could make the best decision for my home.”
    - Victoria J.
    “Highly Recommend!”
    “I have been using John Stevenson’s services for about 7 years now and am really happy with all the services provided so far: new heater installation and yearly checkup/tune-up; new tankless water heater installation and yearly flush.”
    - Flavia P.
    “Very Knowledgeable!”
    “The thing about John Stevenson Plumbing is that it is simply the best company of its type in the region. The technicians are smart, personable, always courteous and helpful, knowledgeable and fun to get to know. They do their jobs on time and on budget and”
    - John H.
    “Definitely Recommend!”
    “Luis was great! Fixed a leak in a gas line to our Guest House. Work was done quickly and professionally with excellent communication to me about the process.”
    - Pam L.
    “Excellent Work!”
    “I have used John Stevenson numerous times over the past few years for both plumbing and heating issues.”
    - Phyllis S.
    “Very Pleased!”
    “Scheduling was easy. Received a call 30 minutes before technicians arrived. John, the lead man explained the work to be done. He and his apprentice Gilbert were courteous and friendly.”
    - Phil H.
    “Extremely Professional!”
    “We really enjoyed the experience and the professionalism from John Stevenson Plumbing. Thomas came out and did the initial inspection and troubleshooting of our furnace.”
    - Nancy C.