About Charlie’s Care Club

Who’s Charlie?

Who’s Charlie?

I’m Charlie, part of the five-star team at John Stevenson — a homeowner’s best friend, just like me! My friends at Rancho Coastal Humane Society know me as friendly and loyal. I love to catch frisbees and get treats and pets. I also love visiting all of my adoptable friends at RCHS! I’m honored to have the John Stevenson Homeowner Membership named after me!

What Is Charlie’s Care Club?

Check Mark

Safety

Check Mark

Savings

Check Mark

Peace of Mind

Charlie’s Care Club is an exclusive benefits package for our customers, which includes:

  • Up to FOUR in-home evaluations per year
  • One annual furnace evaluation and tune-up
  • One annual A/C evaluation and tune-up
  • A standard filter change with each HVAC system check
As a Charlie’s Care Club member, you also receive…

  • One annual whole home plumbing evaluation, including analysis, adjustment, lubrication, cleaning, and testing of all accessible
    plumbing systems
  • One drain snaking service through an exterior accessible cleanout
  • A no-charge sewer camera inspection of your main sewer line

Membership helps ensure your heating, cooling, plumbing, and drain systems are in top working order for better reliability, efficiency, and safety. Members receive a variety of advantages to keep their home systems running smoothly and avoid costly emergency repairs and replacements.

Air Conditioner Icon

It’s not new news, but performing your home’s annual evaluations can extend the life of your systems.

Alert Icon

Good news. We’ll remind you when evaluations are due so you don’t have to remember.

Filter Icon

Filter change included. We include a filter change twice a year to keep your systems operating optimally.

Service Icon

Preferred service. You’ll receive the highest priority when booking your appointments.

Savings Icon

Existing client discounts. By being a valued member of our service agreements, you receive an automatic 10% discount on all service and repair work, as well as annual VIP savings offers.

Air Conditioning

Multi-point systems and safety check including:

  • Standard filter change
  • Full system evaluation
  • Check fuses and amperage
  • Assess contractors, T stats, and condensate drains
  • Level 1 cleaning

Drains

Performing regular drain maintenance can help to prolong the life of your drain systems, eliminate foul odors, and help prevent overflows and flooding.

(Up to 75 feet through an exterior accessible clean out only)

Furnace

Multi-point systems and safety check including:

  • Standard filter change
  • Full system evaluation
  • Check blower motor and heat exchanger
  • Clean sensors & evaluate air quality
  • Check thermostat

Plumbing

  • Water heater sediment flush, or tankless descale + Test water quality
  • Check water pressure
  • Evaluate gas supply lines
  • Assess all visual plumbing systems for leaks
  • Evaluate water shut off valves — including main house shut off

Furnace

Multi-point systems and safety check including:

  • Standard filter change
  • Full system evaluation
  • Check blower motor and heat exchanger
  • Clean sensors & evaluate air quality
  • Check thermostat

Plumbing

  • Water heater sediment flush, or tankless descale + Test water quality
  • Check water pressure
  • Evaluate gas supply lines
  • Assess all visual plumbing systems for leaks
  • Evaluate water shut off valves — including main house shut off

You get all exclusive benefits for just $12.99/month

Free Evaluations

Free Evaluations

In addition to annual evaluations for plumbing, heating, A/C, and drains*, we’ll waive all regular evaluation charges when you call in for service, repair, or installation work.

Priority Scheduling for Emergencies

Priority Scheduling for Emergencies

Your emergency is our top priority. We’ll give you the first available priority for your urgent needs!

100% Satisfaction Guarantee

100% Satisfaction Guarantee

John Stevenson is committed to providing you with professional, timely, Five Star Guaranteed service.

Service and Repair Work Discounts

Service and Repair Work Discounts

10% savings on all service and repair work performed.

Five Star Service Guarantee

Diagnostic

We go over your problem at hand (why you called)

System & Safety Check

We complete a thorough evaluation of your entire system

Notify

At any time, if we notice an area of concern, we will let you know

Options

We offer you a complete list of details and options

Review

We review and select the best option for your time, budget, and investment

Approval

With your approval, we get started today to solve the problem, and have you on your way

24-Hour Check-In

We’ll call you within 24 hours to make sure you are satisfied

Ready to Get Started?

Contact one of our Charlie’s Care Club Specialists to sign up today!

This field is for validation purposes and should be left unchanged.

Adopt a Charlie for $3

(added to first monthly payment)

Adopt your very own John Stevenson Mascot, Charlie! Full proceeds go directly to Rancho Coastal Humane Society to help find forever homes for adoptable pets. For more information on RCHS, or to find your new furry family member, visit their website. But, don’t forget to claim your Charlie Dog!

Adopt a Charlie
We are proud sponsors of The Rancho Coastal Humane Society

Hear From Our Customers

“Bryce and his outstanding team did a wonderful job on our full re-pipe of our 1955 home. They were conscientious, polite, neat, clean and professional. I received a detailed update each day and they were considerate of my home and my pets. I’m 100% happy with my choice and the work they did. Great job!”

— Jaime A.
Google Reviews

“We interviewed a number of plumbers and are so pleased that we chose Stevenson Plumbing to do our work for us. They gave us one estimate, there were no surprises or added costs, they spent a good deal of time making sure every detail was perfect before they completed the job. They installed a hot cold faucet on our kitchen sink, along with the hot water dispenser and a new water filter. They were professional, answered all her questions, and were incredibly good humored and positive throughout the whole job. So happy with their work.”

— Candace C.
Google Reviews

“Extremely nice on the phone, texted a photo of the serviceman that would arrive. Taylor was genuinely kind and considerate, he explained the situation clearly and honestly, made sure that we understood the cost before he worked. He did a great job, double checked everything and also told us how to prevent drain clog in the future. Payment processing was easy, paperless and had no hidden fees. An honest family owned business. The best plumbing company we’ve worked with in over 15 years living in Vista and Carlsbad. Highly recommended!”

— Naren S.
Google Reviews