Customer Reviews & Testimonials

Leañne Banks
Leañne Banks 5.0

Valerie Rose Borja
Valerie Rose Borja 5.0

Laevonne Gordon
Laevonne Gordon 5.0

Great customer service!!!!!! I’m an elderly veteran in this company went out of their way to make me feel taken care of

96lcp Peterson
96lcp Peterson 5.0

HBS Comply
HBS Comply 5.0

We had great service and on time. Our technician was knowledgeable and prompt. We are very happy!

Kaaran Webb
Kaaran Webb 5.0

Both technicians that addressed my plumbing issues were knowledgeable and efficient. They explained what they needed to do to fix the kitchen sink and both bathroom fixtures, gave me some choices to consider and executed the work quickly and provided a ...quality outcome in their service.Read More...

Trisha Richards
Trisha Richards 5.0

Thought Jeremiah was great! He was personable and professional and did a great job on replacing our valve for our dish washer.

Tom Carroll
Tom Carroll 5.0

Outstanding customer service and quality work

george meyer
george meyer 5.0

Excellent, professional plumbing contractor to hire. Mike the plumbing Technician is exceptional. A Very skilled workman. I am very happy with a job well done. Thank you, George M.

marshall block
marshall block 1.0

Fast service but way too. Expensive. Needed one valve to replace but they would only replace both hot and cold valve even though cold replaced Last year and working fine They wanted to charge me $750!!! ! Crazy. Stay away from them

Bill Bashor
Bill Bashor 3.0

The technicians were very polite and professional, the work great. They took care of the leak with no issue. It was the price, a three hour plumbing fix shouldn’t cost as much as a major transmission repair, although the work was great, I’ll ...neither call them again nor recommend them to family or friends.Read More...

Alice Lemon
Alice Lemon 1.0

We needed a hose replacement for a handheld shower, and the technicians from John Stevenson told us that the part was not available, and that they would need to make a hole in the wall to install a new elbow in order to replace the hose. The bid was over ...$500 (not including repairing the drywall). They also indicated that the new part wouldn't match the other parts of the shower, so they gave me additional bids for the rest of the trim kit, and those bids ranged up to $2000. I thought that was pretty steep, so we had another plumber come, who instantly recognized the part. He had the part the next day and installed it for $40 plus the service call. It seems to me these guys are all about upselling. Beware!Read More...

Ryan Jones
Ryan Jones 5.0

Craig Benedetto
Craig Benedetto 2.0

CUSTOMER BEWARE...The reason for the 2 stars is that the technician was very polite, professional. The reason it’s only two stars is that they were provided the name of our reverse osmosis system, said they could assist. So we felt of with it. THEN, ...the tech arrived, said they couldn’t service it and then proceeded to sell us on a whole home system, as well as other services they provide. AND THEN CHARGED US FOR THE VISIT. They did note that the visit would incur a charge, but when we provided the name of the system and our need they claimed they can help, so we felt comfortable scheduling the service. BEWARE.Read More...

S. B.
S. B. 3.0

Brannon Ketelsen
Brannon Ketelsen 5.0

joe condercuri
joe condercuri 5.0

John Mickus
John Mickus 4.0

Great deal for a tune-up / inspection. Got some good advice and an overall good service. He didn't think it was necessary to fo into attic and inspect that part of the system. There were a few other things i feel like he could have checked also.. that's ...the only reason it's not 5 starsRead More...

Peter Coviello
Peter Coviello 5.0

Fast response, quality work affordable price 5 star

irene b
irene b 5.0

Liz Arleo
Liz Arleo 5.0

Chrissy Zachariu
Chrissy Zachariu 5.0

Kristin Benbow
Kristin Benbow 5.0

I'm not usually one to put reviews out there. But, I just had to since I am so impressed. This is a shout out to Jordan. I recently had another plumbing contractor come out from a different company and tell me I need to replace the sewer pipe since ...it was cracked. This was going to set me back about $5k. Long story short, something just seemed off about this guy and the whole situation. There was too much bragging and story-telling. So, I got a 2nd opinion and Jordan came out on time with a smile and gave me the real story. No new pipe needed. Just break up the concrete a little bit around the pipe so that it has some wiggle room. I just moved into this house a few months ago and need to tune up a few things around here. Let's just say that John Stevenson will be my go-to for ALL things plumbing...heating...& A/C in the future. I am so happy I found a great company I can do business with that I trust will do the right thing.Read More...

Secretary SD5
Secretary SD5 5.0

Alex was awesome!

Michael Clark
Michael Clark 5.0

The technician was very thorough and patient. Great value and a good experience. Will use again.

Mike Wolfe
Mike Wolfe 5.0

We had a water leak. Ryan came and diagnosed the problem quickly with minimum intrusion into the walls. A slab leak was the problem. We scheduled an entire house hot and cold water line replacement that started the next day. Everyone with John Stevenson ...was very professional and upfront.Read More...

Gina Aguiar
Gina Aguiar 5.0

From the initial phone call to the final service everybody was super friendly honest and helpful.

Ying Chen
Ying Chen 5.0

Sam Johnson
Sam Johnson 5.0

Alex & Taylor came to the rescue cause of our water heater finally died. We decided to go with tankless water heater. Alex was very knowledgeable and helped us choose a right tank for our household. He was also will very professional and did a great job ...explaining everything and cleaning up after. Will definitely use them again for the flow tech and water softener system in the near future. Thank you guys!Read More...

Jesse Barahona
Jesse Barahona 5.0

Brian came over and was quick and knowledgable got my AC running in 5 min great guy would definitely recommend him and john Stevenson. Hes an awesome field tech my experience couldn't have gone better

Theresa Martinez
Theresa Martinez 5.0

Dustin Sola
Dustin Sola 5.0

It’s hard finding a honest and trustworthy plumber we had a great experience with our tech Alex. We had a clog sewage line and John Stevenson Plumbing came out and unclogged it at a reasonable price.

Mark Thomas
Mark Thomas 5.0

Laura Farace
Laura Farace 5.0

Excellent service and price!! I will definitely refer them to my friends and family.

kelly boyd
kelly boyd 5.0

Mike was great! He was prompt, explained the problem and cleaned up when done. Five star without a doubt.

Donna McClelland
Donna McClelland 4.0

Jordan very nice and helpful and did the job quickly. I was given an arrival time of 12-4 pm, but plumber arrived at 4:45. They did call twice to keep me updated, however. The prices were kind of high for a simple clogged drain. The appointment setter ...needs to be a little more honest about the pricing. I was quoted 89 for a service call, which would be applied to the work, and she said just one clogged drain wouldn't be much more than that. It was $270 altogether.Read More...

William George
William George 5.0

Catherine Vanderbilt
Catherine Vanderbilt 5.0

Holly Costello
Holly Costello 5.0

Bronson Gannon
Bronson Gannon 5.0

Our tech showed up 30 min early. Got the job done quick and was extremely knowledgeable. 10/10

Lela Jones
Lela Jones 5.0

The representatives came out and repaired the system. They were professional and friendly. They showed what they found and then corrected the issues. They took photos of findings and readings. They were easy to talk to and helped us to understand as we ...moved through the process. The experience we enjoyed with this repair has made John Stevenson plumbing our go-to for any related issues.Read More...

Dick Peterson
Dick Peterson 5.0

Mike came out same morning I called. Very polite and gave excellent service at an extremely reasonable price. For sure I Would call them again when I need a plumber

Pete Murphy
Pete Murphy 5.0

Brian, Eric, Ryan & Nacho are awesome. They are friendly, professional, and hard working. They removed my old system and put in a new one in two days. They left the house as clean as they found it, they showed me the in and outs of using and maintaining ...the system. Great experience all around.Read More...

Nancy Corrigan
Nancy Corrigan 5.0

Awesome job!! Professional friendly workers!! Cleaned up after themselves! Easy explanation of the way the new unit works and gave good advice. 👏👏🤗

Susie Bushnell
Susie Bushnell 5.0

Gene Benci
Gene Benci 5.0

Extremely pleased with the performance and dedication of all the crew members. They communicated with me throughout all the phases of the work. Performed the work in a timely manner and were very professional. I would definitely use this company again ...whenever needed.Read More...

Veronica Lang
Veronica Lang 5.0

Brian was a very thoughtful and helpful person, he found the problem with my ac unit very quickly and let me know what he needed to do. I found him very pleasant to talk with concerning caring for my unit and explained the reasons why the problem may ...have occurred. He also let me know about options with the company I could purchase at low cost to help care for my ac unit. I would recommend this company to family and friends for thier heating and air.Read More...

Paul Grimes
Paul Grimes 5.0

Arrived Fast, very friendly, inspected the problem and got the job done without damaging anything! Amazing service!

sedi washburn
sedi washburn 5.0

Paula Brantley
Paula Brantley 1.0

Everything went well except we believe for cleaning out my condense pipe that was under sink in bathroom for 1 hour was 581.10 was extremely expensive. Could have done it myself if told. Professional and polite service with Pedro, however was not very ...clear about how he will fix it. (Not enough info.) 1day later after he was here our air conditioner is not cold now. Pedro should have checked everything. We will be calling another company to come out. (Very disappointed).Read More...

Brett Brown
Brett Brown 5.0

Morgan and Brian were great. They showed up on time worked efficiently, kept me informed during the service and were professional. I would definitely use John Stevenson again for any HVAC needs.

James Pope
James Pope 5.0

Prompt professional service Today on my AC unit. Great service highly recommend.

Janice Graham
Janice Graham 5.0

Fred Pellicio
Fred Pellicio 5.0

Melissa Punzal
Melissa Punzal 5.0

Thank u! Your crew is awesome good job!

Jeanie Desiderio
Jeanie Desiderio 5.0

I had a great experience with with the John Stevenson company. I appreciated their professionalism and helpful options for repairs. I would definitely use this company again with full confidence that they would deliver quality and professional results.

Diane Monroe
Diane Monroe 5.0

They were very professional and thoughtful as well as knowledgeable in what they did. I would highly recommend them and I will definitely be using their services in the future should I need them!

Chris Stearns
Chris Stearns 5.0

Mark Conley
Mark Conley 5.0

They always work out the problem very helpful and informative

Thomas Lane
Thomas Lane 5.0

Repaired air conditioning system & provided great advice

Gary Baker
Gary Baker 5.0

Very friendly service. Quickly diagnosed the problem and gave us a bit for the work for a large job.

Ken J.
Ken J. 5.0

Joseph was awesome. He explained everything and made sure I understood what needed to get fixed and was finished in less than an hour!

S Terrell
S Terrell 5.0

Rebecca Hanovice
Rebecca Hanovice 5.0

Sandra Reinhardt
Sandra Reinhardt 5.0

Great workers! Explained everything as they were doing their work. Always patiently answered all questions. A pleasure to work with.

Sheri Bell
Sheri Bell 5.0

Same day service, polite and personable and efficient. Thank you!

nancy cunningham
nancy cunningham 5.0

Ursula Johnson
Ursula Johnson 5.0

Called for a clogged kitchen sink, luckily they had a tech available same day still honored the price and the service tech was professional and very polite. I now have a contact for any other plumbing issues. Thank you

Rosalinda Ramos
Rosalinda Ramos 5.0

denia gross
denia gross 5.0

Ashley-Anne Wallace
Ashley-Anne Wallace 5.0

Jeremiah was extremely professional and thorough. Provided excellent recommendations on our water heater system and provided flexibility in solutions. I highly recommend!

Josh Villanueva
Josh Villanueva 5.0

We worked with Jeremiah and he was great! Very informative and friendly and gave us a few plans to choose from. Not even remotely pushy which will earn them more business from us in the future.

TheGlamorouUberYoutuber
TheGlamorouUberYoutuber 5.0

Joe Gagliardo
Joe Gagliardo 5.0

Awesome job, knowledgeable staff ....

Marilyn Conway
Marilyn Conway 5.0

Chris Montgomery
Chris Montgomery 5.0

I’m glad I called John Stevenson Plumbing. Alex was courteous and efficient and couldn’t have been nicer. I would definitely recommend them and called them again.

Chris Harris
Chris Harris 1.0

So here's how they do business. On a clogged shower - they wanted $90 to come out and inspect. Not a problem - I wasn't interested. They called me back and said they'd come out and inspect it for $30 and give me a bid. I asked what the normal price ...for a shower clog was - they couldn't say. I asked - just give me a ballpark. They still couldn't say. So I fell for it and had them come out for $30 to give me a bid. The guy was quick to come out - which was nice, but the $244 bid to unclog a shallow shower clog was way too high. I especially dislike their method of not disclosing any prices until after they are on the premises and you're already in to them for a few bucks. I'd rather pay someone else who can give me a number up front - instead of the somewhat slimey methods they use.Read More...

Alex Maitre
Alex Maitre 5.0

My 34-year old central AC unit was declared dead last Thursday. It’s Friday and I’m the proud owner of 2 Fujitsu Compressors and 5 mini-splits. Plus, they ripped out the old system. Tyler, Carter, Nate, Ryan and Nacho were fantastic.

Eric Fliegel
Eric Fliegel 5.0

Teresa West
Teresa West 5.0

Marleen Weisz
Marleen Weisz 5.0

Very nice. Got the job done quickly. Very professional. Would highly recommend.

Susan Stone
Susan Stone 5.0

Takuro Okada
Takuro Okada 5.0

Jillene Straub
Jillene Straub 5.0

Angela McGowan
Angela McGowan 5.0

We recently had a roof that leaked which originally presented itself by a leak from the A/C Duct. I called John Stevenson Plumbing and let them know there was a leak in my duct and they sent someone out immediately. Carter arrived in a timely manner ...and confirmed that the leak wasn't from the duct and said it was from our roof. He even went into our attic to confirm the leak was from the roof and took pictures and video which was helpful for our insurance claim. We then decided to have a toilet installed and some duct work done since the furnace had to be removed. Everyone who worked on that project (Armando, Brian, Ryan, Nate and John) were all extremely professional and did a great job! I cannot recommend John Stevenson Plumbing enough. They always go above and beyond in their service.Read More...

Raj Murali
Raj Murali 4.0

Ed Chai
Ed Chai 5.0

Alex was excellent! He showed up at my door earlier than expected and took care of my slow kitchen drain in minutes.

Sonya-Lynn Fisher
Sonya-Lynn Fisher 5.0

Sergio Leal
Sergio Leal 5.0

Aga Radziszewska
Aga Radziszewska 5.0

It was our first time using this plumbing company and we were pleased with how quickly and efficiently our shower handle and cartridge were replaced.

Elaine Kline
Elaine Kline 5.0

I had a clogged kitchen sink so I called 2 plumbers who couldn’t come until next week (today is Friday)and wouldn’t give me an estimate over the phone. Alex came earlier than expected then fixed my drain quickly. Was so polite, professional, had a ...mask, personable, cleaned up everything after he finished. I couldn’t be happier. Cost what they said it would. Thank you Alex you were great!Read More...

Felix Aguirre
Felix Aguirre 2.0

Carter Hoggan
Carter Hoggan 1.0

They were fast and professional however their prices are significantly higher than all the other plumbers in Carlsbad. I would never have had them come out and waste $39 for a quote if i had known they were going to quote me double the next highest ...plumber. $2,900 to replace a 40 gallon water heater is absurd. Only use them if you are stuck and have no other options. Nice people though.Read More...

Dennis Martinez
Dennis Martinez 5.0

Michelle Johnson
Michelle Johnson 5.0

John Stevenson plumbing is a Phenomenal family owned business! The service they give is 5 Star! Big Thank-Yous to Joe,Mike, Blaze and Vincent! Meticulous and professional! They go,above and beyond! Love my new tankless water heater and carbon filtration ...system.Read More...

Carrie Moon
Carrie Moon 5.0

Matthew Brunet
Matthew Brunet 5.0

Tracey Clark
Tracey Clark 5.0

Sandy Champlin
Sandy Champlin 5.0

Andres Hark
Andres Hark 5.0