Customer Reviews & Testimonials

michael surette
michael surette 5.0

We had our main water line blow out at 5:15. Service technician was on sight by 6:00. Main water line was replaced by 7:30. Great service.

Claudia Herd
Claudia Herd 5.0

Richard Wheeler
Richard Wheeler 5.0

Lynne Luedtke
Lynne Luedtke 5.0

Im in the research phase so I haven'tused this company yet. Ryan the representative was very professional, friendly, knowledgeable and informative . He gave me all the facts to help me make a decision on my next step toward replacing my solar hot water ...system. Thanks Ryan!Read More...

Steve Nguyen
Steve Nguyen 5.0

Brian Shockley doing great job , very helpful , friendly and Professional, I am recommending that people do this company . Once again I really appreciate Brian Shockley .

Wendy Lee Margon
Wendy Lee Margon 5.0

Ron Espiritu
Ron Espiritu 5.0

Brian was amazing. Very knowledgeable, made sure I understood everything he was doing and options for some things. I would have him come out every time I need service. Personable and trustworthy.

dawna Dias-Patton
dawna Dias-Patton 3.0

they are fine!

Leslie mccalment
Leslie mccalment 4.0

The person who came here, Jeremiah brown, was very nice, explained everything, took the time to answer my questions. But my son was here and he thought he could fix it, so im going with him for now. Thank you!

Michael Shetler
Michael Shetler 5.0

VINIT AHOOJA
VINIT AHOOJA 5.0

Adam B
Adam B 5.0

Outstanding responsiveness. Technician arrived shortly after call despite a super busy schedule. Took the time to assess the problem and help identify the most cost effective solution. Great customer service. Brian S. Does OUTSTANDING work. Will only ...use this company in the future.Read More...

Jerry Scribner
Jerry Scribner 5.0

They were very professional and polite

Louis Wilburn
Louis Wilburn 1.0

Tech arrived and started well, quote was 4 times higher than regular service tech. Scam plus didn’t put parts back properly!

Jeff Brinkman
Jeff Brinkman 5.0

Phil Davis
Phil Davis 5.0

Great job by the technician that came to the house. The work was flawless.

Christopher Simmons
Christopher Simmons 5.0

Ryan was my tech. Sharp guy.. He was very professional and gave me a ton of information, and really helped us make some decisions for our plumbing and HVAC needs. I would highly recommend him and this company.

D Oliver
D Oliver 5.0

Brian was professional, knowledgeable and did a great job explaining my ac issue. The repair was done promptly and I felt the fee for the repair was fair.

juliet quijano
juliet quijano 5.0

Daniel Groszkruger
Daniel Groszkruger 5.0

Jaclyn Kernion
Jaclyn Kernion 5.0

Steven Garcia
Steven Garcia 5.0

Wonderful service from Jeremiah .!! Thank you

Nancy Wishard
Nancy Wishard 5.0

I found the listing on Google and filled out a bit of info on the site. Someone immediately chatted with me about my needs and I had a call within 30 minutes stating someone would be out to evaluate the problem. Michael, the drain technician, was ...polite and knowledgeable and left the bathroom as he found it. Less than an hour's work and less than half a day from my call and all is running smoothly again. Very pleased with the entire experience. Highly recommend this company.Read More...

Alexandra Aguirre
Alexandra Aguirre 5.0

Danny Jones
Danny Jones 5.0

He did an awesome job 👍

Terri L
Terri L 5.0

Very prompt and professional

Sir Wakenbake
Sir Wakenbake 5.0

Fast clean and professional

tim sapanara
tim sapanara 5.0

Quick, efficient service

Scott Seeley
Scott Seeley 5.0

Doug Morse
Doug Morse 5.0

Very professional technician and efficient repair and honest recommendations. Very satisfied.

Bruce Offord
Bruce Offord 5.0

Ryan McDonald
Ryan McDonald 5.0

Alex was extremely knowledgeable, prompt, courteous, and friendly. A pleasure to do business with. Extremely fast. A+++!

Jude Garcilaso
Jude Garcilaso 5.0

I noticed my water heater leaking and called John Stevenson and they were very polite on the phone. About an hour later Joseph Wood arrived to inspect my water heater, he said he could have it replaced no problem. Joseph was very professional and ...knowledgeable and answered all my questions without getting frustrated. I am very happy with the work completed and I will recommend this company in the future.... Thank you Joseph for an outstanding job.Read More...

Mark Gerold
Mark Gerold 5.0

Chad Morgan
Chad Morgan 5.0

My tank hot water heater ran it’s course. I decided to go with a tankless unit - it was a somewhat complex retrofit. The Stevenson team provided many options as to potential solutions. Long and short is that I was very impressed with all of the ...solutions that were presented to me. I was super impressed with both the diagnosis associate, David, and the install team: Bryce, Blaise and Jon. They were all very knowledgeable and professional, and the work product is fantastic. 👍 Household capital expenditures suck, but John Stevenson and crew provided me some comfort this was money well spent. You get what you pay for...quality.Read More...

Jill Madison
Jill Madison 5.0

Gordon Troup
Gordon Troup 5.0

Installers we professional, knowledgeable, experienced and did quality work. They were on time and cleaned up nicely. They also answered all my questions and offered professional advice on how to use the tankless system.

sonders mann
sonders mann 5.0

Sandra Aung
Sandra Aung 1.0

My mom who is over 80 and has asthma asked the technician to wear a mask, he was using a bandana that kept falling off, he refused to wear a mask, said it was “too uncomfortable”. I’d like to mention my mom takes care of my dad who is in a wheel ...chair, over 80 and diabetic. So essentially risked both lives, 1:12 chance of death for both of them of they get Covid.Read More...

Lauren Rucker
Lauren Rucker 5.0

Oscar Acevedo
Oscar Acevedo 5.0

Good quality maintenance call.

Esmat Aboushadi
Esmat Aboushadi 5.0

Jenifer Dorsett
Jenifer Dorsett 5.0

I would like to give a "shout-out" to David C., who, in addition to performing honest, high-quality work, was also a pleasure to work with! I am continuously impressed by the professionalism and friendliness of John Stevenson's staff (both in regards to ...the plumbers who come to do the work and the folks with whom I talk to over the phone), which are a direct reflection, I feel, of the values of the company! Keep up the good work!!Read More...

Bill Protzmann
Bill Protzmann 5.0

THE THINKER
THE THINKER 5.0

Dennis Martinez
Dennis Martinez 5.0

Michael Rocco
Michael Rocco 5.0

Morgan showed up on time, was friendly, knew his craft, and did the work quickly and thoroughly. I will recommend Morgan and John Stevenson’s company to all my friends and neighbors.

royce kadooka
royce kadooka 5.0

RemickDiane
RemickDiane 5.0

Ryan was very pleasant and professional along with very courteous. You are lucky to have him as any employee. He was very knowledgeable and determined the source of the problem. Would highly recommend John Stephenson Plumbing.

Gary Cato
Gary Cato 4.0

Mon Baker
Mon Baker 5.0

Professional, fixed immediate issue, offered options for future work.

Ghay McElroy
Ghay McElroy 5.0

Thomas Krzysik
Thomas Krzysik 5.0

Professional and responsible advise.

Aimee Sparrow
Aimee Sparrow 5.0

frank kezele
frank kezele 5.0

Joe Tesoro
Joe Tesoro 5.0

In the middle of a heat Waze my A/C dies. Called the first ac company I found and I made the right call. I called around 4pm and Tom was here around 5. He found the issues right away gave me a quote a bit pricey but it was well worth it in the middle of ...a heat Wave and my A/C was up and running in no time worth any price. . Thanks again Tom for being super knowledgeable and getting me up and running.Read More...

Nancy Fejes
Nancy Fejes 5.0

Great service. Our Air went on the fritz day before 100 degree temperatures. Customer service was able to get us scheduled for the next day. Brian came and fixed the problem and we are up and running. Thanks Brian for your courteous service!! You are the ...best!Read More...

Michael Kill
Michael Kill 5.0

Alex was great! On time quick, efficient, friendly!

Bo Healy
Bo Healy 5.0

Jonathan Berling
Jonathan Berling 5.0

Service was quick and friendly. Will use again.

DORA MAHER
DORA MAHER 5.0

Bevin Young
Bevin Young 5.0

The technician was fantastic! He was very knowledgeable about the system, and gave us honest information. We will recommend John Stevenson Plumbing to all our friends. We are so glad we found them. They fixed our issue right away without and problems and ...we're very precessional and courteous. Super refreshing!Read More...

Joan Salat,LCSW
Joan Salat,LCSW 5.0

Profession service from the initial estimate to the repair and replacement of parts to greatly improve water flow to shower and tub. I trust their integrity and expertise. Although it was higher priced than a private plumbers estimate, I chose them ...because I just knew that they would do it right, you get what you pay for. I’ve learned over time that it’s not worth it to cut corners or get the best price. I am glad that I hired them, Brice did an excellent job, and answered all of my questions. I will call them again for future plumbing needs particularly if complicated as this situation was. Very happy with their service, and no, they did not offer me anything of value to leave this review, I just appreciated their excellent and professional care.Read More...

Stephanie Ommer
Stephanie Ommer 5.0

Diane Alvarez
Diane Alvarez 5.0

Alex was very professional. I’ve made another appointment, for my ac to be Serviced, because of my good experience with this employee. I really appreciate a company that employs such knowledgeable people. Thanks Diane

Jennifer Le
Jennifer Le 5.0

Shower clogged. Excellent fast service. Flat fee $79 when others quoted $125-188

TRACY Layne
TRACY Layne 5.0

Sheila Dekosky
Sheila Dekosky 5.0

Service was excellent. Service man (Michael) was pleasant, knowledgeable and competent. Only complaint is that they apparently way overbooked the schedule, so he wasn't able to get here until almost 2 hours after the set tappt time. I would have ...preferred a more realistic estimate of the schedule. Fortunately, I was home anyway, but had I been at work, it would have been a problem. In spite of the time issue, I would recommend them and would use them again myself. I feel they are honest and very competent, which is the highest priority for me.Read More...

Jose Hernandez
Jose Hernandez 5.0

Kimberly Hill
Kimberly Hill 5.0

We have been using John Stevenson for years. They are always professional and give great customer service. The prices are reasonable and service is prompt. I highly recommend!

Nikki Hurst
Nikki Hurst 5.0

From start to finish I was pleased with the services. Highly professional, efficient, and friendly. Within a week, we had a quote that was competitive and the unit was installed successfully. Feeling much cooler now! Thank you.

Alex Altamirano
Alex Altamirano 5.0

Great responsiveness from this company. Would definitely recommend!

Chelo Diaz-Ludden
Chelo Diaz-Ludden 5.0

Amelia Flock
Amelia Flock 5.0

Willam Lopez
Willam Lopez 5.0

Jeremiah Brown was outstanding, he was very professional and very respectful. Five Star Service!

Daniel Prosser
Daniel Prosser 5.0

Excellent service

ryan petty
ryan petty 5.0

Hammad Afif
Hammad Afif 5.0

John did a super job with connecting a gas valve and connect a bbq grill for me. He was on time, fast, efficient and went above and beyond what was required to help me get the grill going. Amazing service at a reasonable price. Would definitely ...recommend him to anyone looking for plumbing services!Read More...

Joseph Marsella
Joseph Marsella 5.0

Great service! Everything was explained clearly before any work was done. The technician was supervising a trainee, and they both worked quickly and efficiently. No mess left after! Would call them again in a minute!!

Marianne Davidson
Marianne Davidson 5.0

Exceptional Service, Arrived when they said they would. Michael was professional and knowledgable. Price was fair. Will use them again!

Craig Benedetto
Craig Benedetto 1.0

CUSTOMER BEWARE...The reason for the 1 star is that the technician was very polite, professional. The reason it’s only one star is that they were provided the name of our reverse osmosis system, said they could assist, so we felt ok with it. THEN, ...the tech arrived, said they couldn’t service it and then proceeded to sell us on a whole home system, as well as other services they provide. AND THEN CHARGED US FOR THE VISIT. They did note that the visit would incur a charge, but when we provided the name of the system prior to the tech visit and our need they claimed they can help, so we felt comfortable scheduling the service. Totally false pretense. BEWARE.Read More...

manohar menon
manohar menon 5.0

Very prompt, professional and effective service provided at an excellent price by Joseph and Jay from Stevenson Plumbing. Very friendly, explained the problem and walked through the options. Kept me posted of the progress. They took all Covid ...precautions. They will be our go-to plumbers from now on.Read More...

Zhiqiang Shao
Zhiqiang Shao 5.0

Manuel Enriquez
Manuel Enriquez 5.0

Pam Scott
Pam Scott 5.0

I thought it would be a matter of freon. Nope. The cost of replacing the AC unit or the work to just get it up and running was just too much for me. I liked Tom & I just need to think on this and discuss with co-owner.

Teresa Chamberlain- Spradlin
Teresa Chamberlain- Spradlin 5.0

Laurent Fattet
Laurent Fattet 5.0

Dale Burke
Dale Burke 5.0

Jeremiah did a great job!

Martin Deppe
Martin Deppe 3.0

Technician was very professional and friendly. Would use him again. Dispatch personnel were terrible. Try keeping your customer informed. Asked me to wait from 08 to 12 in the morning and technician arrived at 1:45 PM. At least pretend that my time ...is important too. Pricing expensive. $450 to install a hard start AC capacitor.....about 30 minute job.Read More...

Yexiang Tian
Yexiang Tian 5.0

Jose Calderon
Jose Calderon 5.0

My experience with John Stevenson Plumbing was great. Our air conditioner stopped blowing cool air in 90 degree weather and I was able to get an appointment within 24 hours! Morgan, the AC Technician, came out to help repair our AC unit and got it done ...quickly. Throughout the process he politely answered the questions I had and was very professional. Overall I am very happy with the service I received and will be doing business with this company going forward. Thank you.Read More...

ECREAM
ECREAM 5.0

It's nice to do business with a company I trust you're Employees are fantastic

Barbara Paddock
Barbara Paddock 5.0

Brian Gutierrez
Brian Gutierrez 5.0

Service tech was on knowledgeable and didnt try ti sell me in things i didnt need. I was satisfied by his professional conduct.

eodm3
eodm3 4.0

First off, the technician was extremely friendly, polite and very upfront. I want to make it clear that the technician was great, no issues there whatsoever. 5 Stars!! BUT.....my only complaint is paying $90 for literally 5 minutes of evaluation. ...Apparently I need to get into diagnosis business and subcontract it out. At that rate of time and money, you could theoretically make $270 an hour (minus gas money and travel time of course). Unreal. Minus a star for being expensive AF. My time is definitely worth the quoted $841 to swap a part out.Read More...

Jeanette Mejia
Jeanette Mejia 5.0

Keith Thackery
Keith Thackery 5.0

Fast, efficient and friendly service. My AC was back up and running in under an hour!

Moses Lueth
Moses Lueth 5.0

Micheal Dane was the utmost professional. On time, knowledge, friendly and provided great information that was helpful for us to make an informed decision. I would recommend John Stevenson to my friends and family. I will definitely be using their ...services in the future. Micheal was outstanding and he exceeded my expectations.Read More...

Catherine Eaton
Catherine Eaton 5.0

The tech was awesome All contacts with this company was awesome If I need help anytime I will call them. I will also recommend them. They r awesome

Stella Shaw
Stella Shaw 5.0

Great service, and on time which seems to be a rarity these days. David was professional and courteous. Loved the water heater flush special you have right now!